Guidelines for property managers

Property managers are welcome to post on Flip as long they keep the experience great for the rest of our users. To that end, we ask that all property managers follow the below policies when listing property.

Transparent fees
No bait and switch
Payments and deposits
Leases

Transparent fees

Include any extra fees you charge in the rent price so that renters aren't confused.

No bait and switch

Creating a listing that is no longer available or doesn't exist to attract clients, or sending users links to external listings websites, is strictly prohibited.

Payments

You must accept the deposit and first month of rent on the Flip platform. The funds will immediately go into escrow and our support team will release them as needed to the right recipients when the rental starts.

Security deposits are held by our support team for the duration of the lease. Our support team will handle claim requests on the deposit within 24 hours as well as work to resolve any disputes around security deposits. You can read more about how security deposits work here.

Leases

We require property managers to use our digital leasing tools for any applicant that they find through our platform. If you would like to make changes to your lease agreement or use your own agreement, send a message to our support team and we're happy to oblige.

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