How do you protect listings during viewings?

We designed our viewings system from the ground up in order to prevent theft or vandalism. Here's everything you need to know.

On this page:

Time-based one-time passwords

Access codes are generated offline using algoPIN™. Each code is only valid for the exact timeslot of the viewing, e.g., 1pm-2pm on June 1st. The code will not work before or after this timeslot. This makes our system more secure than a traditional keybox that reuses the same code.

Identity verification software

Viewers have to go through a careful verification process before getting self-guided access to a space. We use Onfido to scan their government-issued ID and confirm it's genuine. Then, we confirm they are the true ID holder with biometric analysis.

Payment method on file

We keep a card on file during viewings to deter thefts. Just like with identity checks, it's impossible to get the keybox code without going through this process.

Flip Protection Policy

We hold a general liability and real estate professionals insurance policy that extends coverage to listers while our tools are being used to turnover a unit from one tenant to another. Read more here.


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