Can I cancel my booking request?

You can cancel your booking request for a full refund as long as you haven't signed a lease, but if you do it more than three times your account will be suspended.

How does the Flip keybox work?

Try these solutions if you're having trouble with the keybox

How do you protect listings during viewings?

Flip offers protections for listers during apartment viewings.

Are there extra protections for Flip managed apartments?

How we help you if you're prevented from moving into an apartment managed by Flip

How does upfront rent work?

You can put upfront rent into escrow to show a lister that you're serious about booking their apartment.

How do Flip's apartment viewings work?

Flip uses self-guided viewings to show apartments to potential tenants. You decide what time you want to visit an apartment, pick up a set of spare keys, and return them afterwards.

How do I know if someone is trying to scam me on Flip?

As long as you sign your lease and manage your payments on Flip, we guarantee that you won’t get scammed. Read more to learn about common scamming techniques and how to avoid them.