For Renters

How do security deposits work for renters?

Your deposit will be released 14 days after your lease ends, unless any damages are reported.


How do I view a listing?

Select the time window that works for you and meet up with the lister to see the unit.


How do I apply to a Flip listing?

Fill out your profile to confirm you meet the requirements for the listing you're interested in, and then apply.


How do contactless viewings work?

Look for listings with the Access badge on them, then schedule a viewing.


I’m having issues during my viewing window, what do I do?

We offer priority support for contactless viewings, otherwise you can safely communicate with the lister.


What is the Flip Listing Guarantee?

Listings on Flip are carefully vetted to protect applicants against scams and misrepresented listings.


How long does my credit score last for?

It will be up-to-date and accessible for the next 60 days.


How do I automate my rent payments?

Click the button that says "pay your rent" and you'll see an option to setup autopay.


Will purchasing a credit report hurt my credit score?

No because it's a soft inquiry rather than a hard inquiry.


Which documents do you need to verify income?

Some combination of an offer letter or employment contract and tax returns, pay stubs or bank statements.


How does Flip vet listings?

Flip uses automation to detect and ban scams, bait and switches and falsified listings.


How long does Flip's income verification take?

Manual employment checks take about a day. Bank account verifications are instant.


How much does Flip cost?

5% of the first month of rent (no future payments) and $30 for a combined credit report and background check.